Privacy notice for customers

Version 2026-10-06 · The Latvian version is legally binding. The Russian and English versions are translations for convenience.

You opened an offer sent to you by a contractor (a tradesperson or company) using the Meistars AI tool. The contractor is responsible for your data — their name and contact details are at the top of the offer. Meistars AI processes the data only on the contractor’s behalf.

Who is responsible for your data

Controller: the contractor whose name, registration number and contact details are shown on the offer.
Processor: Deniss Harlass, reg. No. fiziska persona, Rīga, Latvija — the operator of Meistars AI. We do not use your data for our own purposes and do not send you advertising.

What data and why

What the contractor entered: your name or company name, phone, e-mail, site address, job description, notes, photos, offer content and amount — to prepare and send the offer (steps before entering into a contract and performance of a contract, Article 6(1)(b) GDPR).
When you decide: the name you type, your decision (approved/rejected), comment, time, the language you viewed the offer in, the confirmation sentence, an exact copy of the offer and its checksum, the browser identifier and a pseudonymised value derived from your IP address (the IP address itself is not stored) — to conclude the contract and later prove what was agreed ((b) and the contractor’s legitimate interests, (f)).
Questions: your question and contact details, if you give them — so the contractor can reply.
Opening the link: how many times and when the link was opened — so the contractor can see the offer was received.
E-mail: if the contractor entered your e-mail address, you may receive a copy of your approval (with the approval ID and checksum) and later an invoice. We keep only a record that the e-mail was sent (no content, the address as a pseudonymised value) for 90 days.
Invoice: if the contractor issues an invoice, your details are included and kept for at least 5 years (Latvian Accounting Act; (c)).

This page uses no cookies and no tracking. Your identity is not verified; your approval is a simple electronic signature.

Artificial intelligence

The contractor may have used AI to prepare the offer (speech recognition and splitting the job description into lines). The contractor sets the prices and checks the offer before sending it. No automated decisions are made about you.

Who else receives the data

Meistars AI’s technical providers (hosting and database in the EU, AI, e-mail in the EU region, encrypted backups — list); some are US companies and transfers rely on EU standard contractual clauses or the EU–US Data Privacy Framework. The contractor’s accountant and authorities where the law requires.

How long

As long as the contractor decides, usually while needed to perform the contract and for possible disputes; invoices at least 5 years. If the contractor deletes their Meistars AI account, the data is deleted (a copy of invoices stays in a closed archive until the statutory period ends). Backups keep the data for up to 30 more days. The offer link stops working after some time — keep a copy (“Print / save PDF”) or the confirmation e-mail.

Your rights

You can request access to your data, rectification, erasure, restriction, object to processing and request data portability. Write to the contractor (contact details on the offer). If you cannot reach the contractor, write to us at denissharlass@gmail.com — we will forward your request to the contractor. You have the right to lodge a complaint with the Latvian Data State Inspectorate (www.dvi.gov.lv).